Privacy Policy for Bloom Residences

At Bloom Residences (“we,” “our,” “us”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, contact us, or engage with any of our properties or services across Mexico, including Los Cabos, Mazatlán, and Puerto Peñasco.

1. Information We Collect

Personal Information

We may collect personal information such as:

  • Name, email address, phone number, and country of residence

  • Information submitted through inquiry forms or newsletter sign-up

  • Booking or purchasing information related to property interests

Usage Data

  • IP address, browser type, device information

  • Website activity (e.g., pages visited, time on site)

  • Location data (general region or country)

2. How We Use Your Information

We use your data to:

  • Respond to inquiries and process bookings

  • Send updates, promotional offers, and newsletters (if subscribed)

  • Improve our website and customer service

  • Support communication regarding memberships or property opportunities

3. Sharing of Information

We may share your information with:

  • Internal agents and customer service teams

  • Third-party platforms that support our marketing or booking services

  • Legal or regulatory bodies when required by law

We do not sell or rent your personal information.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, analyze traffic, and offer personalized content. You can manage your cookie preferences through your browser settings.

5. Your Data Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletions

  • Object to or restrict certain types of data processing

  • Withdraw consent for marketing communications

To exercise these rights, email us at [insert official email].

6. Data Security

We implement reasonable physical, technical, and administrative measures to protect your data. While no system is completely secure, we take appropriate steps to minimize risk.

7. International Use & GDPR Compliance (EEA Visitors)

If you are located in the European Economic Area (EEA), this section applies to you in accordance with the General Data Protection Regulation (GDPR).

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  • Your consent (e.g., newsletter sign-up)

  • The necessity of data for performance of a contract or pre-contractual steps

  • Our legitimate business interests

  • Compliance with legal obligations

Your GDPR Rights

If you are in the EEA, you have the right to:

  • Request access to your personal data

  • Request that we update, correct, or delete your data

  • Object to processing or request data portability

  • Lodge a complaint with your local data protection authority

We only transfer personal data outside of the EEA when adequate safeguards are in place (e.g., to service providers in countries with data protection agreements or through standard contractual clauses).

8. Children’s Privacy

Our services are not directed to children under 18, and we do not knowingly collect their data. If we become aware of such data collection, it will be deleted promptly.

9. Third-Party Links

This site may link to external websites. We are not responsible for the privacy policies or practices of those third-party sites.

10. Updates to This Policy

We may update this policy periodically. Any changes will be reflected here with an updated "Effective Date." Continued use of our services after updates constitutes agreement to the revised policy.

11. Contact Us

For any questions regarding this Privacy Policy or your data, please contact us:

Bloom Residences
Carretera Transpeninsular Km. 29, 23400, San José del Cabo, B.C.S., Mexico
Phone:
USA & Canada: +1 (844) 205 6970
Mexico: +1 (800) 681 9339